We value your opinion
At Five Rivers Care, we are committed to providing the best possible care towards our participants. If you have any feedback or complaints, please feel free to fill out the form below.
We encourage complaints and feedback as a way of continually improving our service to both our participants and the community.
Please don’t hesitate to contact us using the form above, or you can reach out to us directly with the following details:
Call us: 08 9567 0440
Email us: contact@fivers.com.au
By post: PO BOX 2006 Mandurah DC WA 6210
We hope that we can manage your initial complaints, however if you would like to voice your concerns further, we encourage you to do so. Five Rivers Employees can assist if required.
For NDIS Participants and their care network – Formal complaints can be made through the NDIS Quality and Safeguards Commission.
Call: 1800 035 544
Using their online form
By Post: NDIS Quality and Safeguards Commission at PO Box 210, Penrith NSW 2750.
